FAQs

Candle Information

What types of wax do you use in your candles?

Our candles are crafted with a proprietary wax blend that is specially formulated to showcase fragrance at its fullest expression. This custom blend allows each note to unfold with clarity, delivering an exceptional fragrance throw while producing an even, clean, and radiant burn from first light to last.

Are your fragrances natural or synthetic?

Our candles include a blend of natural essential oils and synthetic ingredients to ensure a clean burn and superior fragrance throw. We use natural ingredients whenever feasible and available.

Do your wicks contain lead?

No, we do not use any wicks containing lead.

Online Ordering

What forms of payment do you accept?

We currently accept Visa, Mastercard, Discover, American Express, Paypal, Amazon Pay, and Apple Pay.

When will my credit card be charged?

Your credit card will be charged at the time your order is placed.

Will I be charged tax?

Since Trapp Fragrances operates in New York state all orders shipped within New York are subject to 8.75% sales tax.

Can I change my order?

If you need to make a change to your order please contact us at 800.670.4212 and we will try to assist you.

Do you have any accessibility tools available that can help me navigate your website?

Yes, you can find more information about our accessibility tools by visiting https://trappfragrances.com/pages/accessibility

Shipping

How do you calculate your shipping rates?

Shipping charges are imported directly from UPS and are based on the weight and size of your order, and the ship-to address. For more information, please visit our shipping page.

When will my order ship?

Typically orders ship from our warehouse within 1-3 business days.

How long will it take to receive my order?

Shipping speed is based on the rate that you choose at checkout and your location.

How can I track my order?

When your order ships you will receive a shipping confirmation email that contains your tracking number. Alternatively you can see your orders progress by logging into your account.

Do you ship to my country?

Unfortunately, at this time Trapp Fragrances only ships to the continental US and Alaska & Hawaii.

Does Trapp Fragrances have a return policy?

All Trapp products carry a 100% money back guarantee. If for any reason you are not satisfied with your purchase, you can return it within 30 days of purchase for a refund, exchange or credit. Please visit our Returns Page for more information.

Wholesale

How can I become a retailer of Trapp Fragrances candles?

If you are interested in carrying Trapp Fragrances, we invite you to connect with us directly or apply for a wholesale account.

Inquiries

1-800-836-8797

Sales@northernlightscandles.com

New Retailers

Apply for a wholesale account and place your first order via Faire.

Get started on Faire

Luxury Designed to Last

The most cherished pieces in a home are those designed to be enjoyed again and again.

Unlike traditional candles that are discarded once burned, the Esque® Luminary remains a lasting part of your décor. Simply replace the candle insert with your favorite Trapp fragrance and experience the piece in an entirely new way.

The result is a fragrance experience that evolves with your home, your seasons, and your personal style.

Curate Your Fragrance Story

With interchangeable Esque® candle inserts, a single luminary can be paired with a variety of beloved Trapp fragrances throughout the year.

Welcome spring with fresh florals. Brighten summer with vibrant citrus notes. Create warmth during autumn gatherings. Embrace the comforts of winter with rich, inviting fragrances.

As your fragrance preferences change, the luminary remains a beautiful constant, allowing you to create a personalized fragrance experience for every season and occasion.

A Piece to Display, Enjoy, and Share

Designed to be as beautiful unlit as it is illuminated, the Esque® Luminary makes a striking addition to coffee tables, consoles, bookshelves, and thoughtfully curated spaces throughout the home.

Whether purchased for yourself or gifted to someone special, each handcrafted luminary offers a meaningful way to celebrate fragrance, craftsmanship, and the moments that make a house feel like home.

Discover Esque® by Trapp

Esque® by Trapp brings together artisan design and the exceptional fragrances that have defined the Trapp brand for generations.

A luminary to keep. Fragrances to explore. An experience to enjoy again and again.

Shop Esque